Shipping Policy

We deliver everywhere in Quebec. The delivery method and shipping fees are calculated automatically at checkout, based on your postal code.

Local delivery by Royal BBQ

For Montreal, Laval and the North Shore, within about 30 km of our Saint-Eustache shop, we deliver your order ourselves.

• $10 per order.
• Free on orders of $150 or more (before taxes).

We will contact you to arrange the delivery time.

UPS shipping elsewhere in Quebec

For addresses outside our local area, your order ships with UPS. Fees are calculated in real time based on destination, weight and the service you choose (UPS Standard, Expedited or Express Saver), and shown before payment.

Processing time

Orders are usually prepared within 1 to 3 business days. UPS transit time is added depending on the service chosen.

Tracking

For UPS shipments, a tracking number is emailed to you as soon as your parcel is handed over to UPS.

Outside Quebec

We do not ship outside Quebec at this time. For any question, email us at info@royalbbq.ca.

Damaged parcels

If your parcel arrives damaged, contact us within 48 hours of receipt with photos. See our refund and return policy.