{"id":146,"date":"2026-07-24T02:13:19","date_gmt":"2026-07-24T02:13:19","guid":{"rendered":"https:\/\/royalbbq.ca\/?page_id=146"},"modified":"2026-07-29T06:25:29","modified_gmt":"2026-07-29T06:25:29","slug":"refund-and-return-policy","status":"publish","type":"page","link":"https:\/\/royalbbq.ca\/en\/refund-and-return-policy\/","title":{"rendered":"Refund and Return Policy"},"content":{"rendered":"<p><em>Brouillon \u2014 r\u00e9vision juridique recommand\u00e9e avant publication.<\/em><\/p>\n<p>Nous voulons que vous soyez enti\u00e8rement satisfait de vos produits Royal BBQ.<\/p>\n<h2>Couteaux et accessoires<\/h2>\n<p>Retour accept\u00e9 dans les 30 jours suivant la r\u00e9ception, \u00e0 condition que le produit soit inutilis\u00e9, dans son emballage d&#8217;origine et accompagn\u00e9 de la preuve d&#8217;achat. Pour des raisons d&#8217;hygi\u00e8ne et de s\u00e9curit\u00e9, les couteaux ayant \u00e9t\u00e9 utilis\u00e9s ne peuvent \u00eatre ni retourn\u00e9s ni \u00e9chang\u00e9s. Les frais de retour sont \u00e0 la charge du client, sauf en cas de produit d\u00e9fectueux ou d&#8217;erreur d&#8217;exp\u00e9dition de notre part.<\/p>\n<h2>\u00c9pices et consommables<\/h2>\n<p>Compte tenu de la nature alimentaire de ces produits, aucun retour ni remboursement n&#8217;est possible une fois l&#8217;emballage ouvert, sauf produit d\u00e9fectueux.<\/p>\n<h2>Produits d\u00e9fectueux ou endommag\u00e9s \u00e0 la r\u00e9ception<\/h2>\n<p>Contactez-nous dans les 48 heures suivant la r\u00e9ception avec photos \u00e0 l&#8217;appui ; remplacement ou remboursement complet, frais de retour assum\u00e9s par Royal BBQ.<\/p>\n<h2>D\u00e9lai de remboursement<\/h2>\n<p>Le remboursement est \u00e9mis sur le mode de paiement original dans un d\u00e9lai de 5 \u00e0 10 jours ouvrables suivant la r\u00e9ception du retour.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Brouillon \u2014 r\u00e9vision juridique recommand\u00e9e avant publication. Nous voulons que vous soyez enti\u00e8rement satisfait de vos produits Royal BBQ. Couteaux et accessoires Retour accept\u00e9 dans les 30 jours suivant la r\u00e9ception, \u00e0 condition que le produit soit inutilis\u00e9, dans son emballage d&#8217;origine et accompagn\u00e9 de la preuve d&#8217;achat. Pour des raisons d&#8217;hygi\u00e8ne et de s\u00e9curit\u00e9, [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/legal.php","meta":{"footnotes":""},"class_list":["post-146","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Refund and Return Policy &#8212; Royal BBQ<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/royalbbq.ca\/politique-de-remboursement\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund and Return Policy &#8212; Royal BBQ\" \/>\n<meta property=\"og:description\" content=\"Brouillon \u2014 r\u00e9vision juridique recommand\u00e9e avant publication. 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