{"id":144,"date":"2026-07-24T02:13:19","date_gmt":"2026-07-24T02:13:19","guid":{"rendered":"https:\/\/royalbbq.ca\/?page_id=144"},"modified":"2026-10-31T01:34:14","modified_gmt":"2026-10-31T01:34:14","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/royalbbq.ca\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<p>Distribution Royal BBQ Inc. (&#8220;Royal BBQ&#8221;, NEQ 1182150616), 101-265 rue Saint-Laurent, Saint-Eustache, Quebec J7P 5H7, is committed to protecting the personal information of its customers, in accordance with Quebec&#8217;s Act respecting the protection of personal information in the private sector.<\/p>\n<h2>Person in charge of the protection of personal information<\/h2>\n<p>Emmanuel Piano, President. For any question or request: <a href=\"mailto:info@royalbbq.ca\">info@royalbbq.ca<\/a>.<\/p>\n<h2>Information we collect<\/h2>\n<p>When you place an order or create an account: name, shipping and billing addresses, email, phone number and order history.<\/p>\n<p>Your payment card details are entered directly into our payment provider&#8217;s secure form. They do not pass through our servers and we do not store them.<\/p>\n<h2>How we use it<\/h2>\n<p>We use your information to process and deliver your orders, send you communications about your purchases (confirmation, tracking) and answer your questions. Only with your consent, we may also send you promotions; you can withdraw this consent at any time.<\/p>\n<h2>Sharing with third parties<\/h2>\n<p>We do not sell your information. We only share it with the providers needed to serve you, to the extent required:<\/p>\n<ul>\n<li><strong>Payment<\/strong>: Clover (Fiserv), which processes card payments securely.<\/li>\n<li><strong>Shipping<\/strong>: UPS, for deliveries outside our local delivery area (name, address, phone).<\/li>\n<li><strong>Hosting<\/strong>: our website and its data are hosted on servers located in Quebec.<\/li>\n<\/ul>\n<p>Some of these providers may process information outside Quebec. In that case, we make sure they provide adequate protection.<\/p>\n<h2>Cookies<\/h2>\n<p>Our site uses cookies required for it to work (cart, login, language) and, where applicable, audience measurement tools to understand how the site is used and improve it.<\/p>\n<h2>Retention and security<\/h2>\n<p>Your information is kept for as long as needed for the purposes above and our legal and tax obligations, then securely destroyed. The site is fully encrypted (HTTPS) and access to information is limited to the people who need it.<\/p>\n<h2>Your rights<\/h2>\n<p>You may at any time request access to your information, its correction or deletion, or withdraw your consent by writing to <a href=\"mailto:info@royalbbq.ca\">info@royalbbq.ca<\/a>. If you are not satisfied with our response, you may contact the Commission d&#8217;acc\u00e8s \u00e0 l&#8217;information du Qu\u00e9bec.<\/p>\n<p><em>Last updated: October 30, 2026.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Distribution Royal BBQ Inc. (&#8220;Royal BBQ&#8221;, NEQ 1182150616), 101-265 rue Saint-Laurent, Saint-Eustache, Quebec J7P 5H7, is committed to protecting the personal information of its customers, in accordance with Quebec&#8217;s Act respecting the protection of personal information in the private sector. Person in charge of the protection of personal information Emmanuel Piano, President. For any question [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/legal.php","meta":{"footnotes":""},"class_list":["post-144","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Privacy Policy &#8212; Royal BBQ<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/royalbbq.ca\/politique-de-confidentialite\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Privacy Policy &#8212; Royal BBQ\" \/>\n<meta property=\"og:description\" content=\"Distribution Royal BBQ Inc. 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